Common questions for treatment providers about listing on RehabLookup, verification, inquiries, billing, and Pro Visibility.
Click 'List Your Facility' and complete our registration form with your facility details. Our team will review your submission and verify your credentials within 2-3 business days. Once approved, your listing goes live immediately.
Yes, listing your facility is completely free. You only pay when you choose to unlock an inquiry to connect with a family. There are no monthly fees or hidden costs. An optional Pro upgrade is available for enhanced visibility and discounts on unlocks.
When you see an inquiry that matches your facility, you can choose to unlock it to view full contact details. You only pay for inquiries you decide to pursue. Pro members receive 20% off all unlocks.
Before unlocking, you see treatment needs, insurance type, location preference, and urgency level. After unlocking, you get full contact details including name, phone, email, and any additional message from the family.
Pro Visibility is an optional upgrade that gives you featured placement on homepage, state, and city pages plus 20% off every inquiry unlock. It's designed for facilities that want maximum exposure and savings.
Verification typically takes 2-3 business days. We verify your state licensing, accreditations, and facility credentials. You'll receive an email notification once your listing is approved and live on the platform.
You can reach our provider support team via email at providers@rehablookup.com, through live chat in your dashboard, or by visiting our support page. Business hours are Monday-Friday, 9am-6pm EST.